In order to be successful in this assessment you are required to complete the following steps:
- Choose an area/ team in your current work environment
- Spend 1 week observing the style and process of communication taking place
- Document your observations
- Request a minimum of 5 colleagues to discuss and record their answers to the following questions:
- What is the reason you believe denial is so prevalent in the healthcare setting with respect to stress for physicians, nurses, and allied health personnel?
- When you think of the terms “burnout,” “compassion fatigue,” and “chronic secondary stress,” what do you think of in terms of your own life?
- What are the issues that make you most anxious?
- What are the ones you deal with the best?
- What elements that are currently in your self-care protocol have been most beneficial for you? What are the least?
- What do you struggle with most in your efforts to take care of yourself?
- What are the “bad habits” of the people you observe in your profession that you do not want to emulate?
- Analyze you colleague answers to the questions and identify common ‘themes’ across the responses – watch the following video to learn a quick and easy method for thematic analysis
- Review your thematic analysis against the field notes that you took during your week of observation
- Develop your argument for the level of resilience amongst HCP in the area you assessed
Things to pay attention to:
- When & where key communications take place
- Tone of voice used
- Body language
- Volume and quality of work
- Interactions with supervisor
- Unwillingness to change practice or behavior
- Supervision outside the hierarchy
Final submission needs to include:
- Field Report – inclusive of your critical analysis
- Field Notes – 5 days
- Interview Transcripts – 5 in total
1500 words excluding the references
References is Vancouver style
Executive Summary (10%)
Engaging and concise summary of each section of field report – including all required sections.
Problem Statements (20%)
Problems statement is clear and actionable- relevant and timely. Clarity in how the problem statement informs and structures field report, analysis and implementation plan.
Comprehensive description of management issue – including detail on risk analysis – potential risks if left unresolved. Key stakeholders identified and international, evidence based benchmarks provided.
Evidence Based Recommendations (15%)
Clear connection between problem statement and evidence based recommendations. A variety of evidence based sources provided.
Implementation Strategy 15%.
Innovative implementation strategy. Timelines and those responsible identified. Clarity on potential barriers and reasonable strategies identified to overcome these potential barriers discussed.