quiz

  • Question 1

5 out of 5 points

According to the text, the skill component of an effective trainer’s KSAs is comprised of all BUT which of the following?

Answer

Selected Answer:  

Mechanical skills

Correct Answer:  

Mechanical skills

  • Question 2

5 out of 5 points

According to the text, the knowledge component of an effective trainer’s KSAs is comprised of all BUT which of the following?

Answer

Selected Answer:  

High level of self efficacy

Correct Answer:  

High level of self efficacy

  • Question 3

5 out of 5 points

The most effective training method for changing attitudes is

Answer

Selected Answer:  

Role reversal role-play.

Correct Answer:  

Role reversal role-play.

  • Question 4

5 out of 5 points

A learning point is

Answer

Selected Answer:  

A piece of information required to be learned in order to meet a specific training objective.

Correct Answer:  

A piece of information required to be learned in order to meet a specific training objective.

  • Question 5

5 out of 5 points

Which of the following would be a characteristic of an ideal training room?

Answer

Selected Answer:  

A room with no windows is preferable.

Correct Answer:  

A room with no windows is preferable.

  • Question 6

5 out of 5 points

_____ are those “and uh,” “like,” “um” space fillers that are injected into speech.

Answer

Selected Answer:  

Dysfluencies

Correct Answer:  

Dysfluencies

  • Question 7

5 out of 5 points

Which of the following statements is true?

Answer

Selected Answer:  

The ideal training room is square shaped.

Correct Answer:  

The ideal training room is square shaped.

  • Question 8

5 out of 5 points

Which of the following statements regarding the quiet trainee is true?

Answer

Selected Answer:  

Too much pressure on the quiet trainee to become involved could impact negatively on the quiet trainee’s learning.

Correct Answer:  

Too much pressure on the quiet trainee to become involved could impact negatively on the quiet trainee’s learning.

  • Question 9

5 out of 5 points

Which of the following seating arrangements is most conducive to switching back and forth between lecturettes and small group activities?

Answer

Selected Answer:  

Tables in a semicircle

Correct Answer:  

Tables in a semicircle

  • Question 10

5 out of 5 points

The experiential learning model, a process for using games and exercises in training, has _____steps.

Answer

Selected Answer:  

Five

Correct Answer:  

Five

  • Question 11

5 out of 5 points

The “process” for the developmental phase of the training model is

Answer

Selected Answer:  

Instructional strategy.

Correct Answer:  

Instructional strategy.

  • Question 12

5 out of 5 points

A _____ is the “first test” of new material designed to be in a training program.

Answer

Selected Answer:  

Dry run

Correct Answer:  

Dry run

  • Question 13

5 out of 5 points

Which of the following statements regarding OJT trainers is true?

Answer

Selected Answer:  

OJT trainers must be motivated to be trainers.

Correct Answer:  

OJT trainers must be motivated to be trainers.

  • Question 14

5 out of 5 points

The difference between a dry run and a pilot program is

Answer

Selected Answer:  

Trainees are at the pilot program to be trained.

Correct Answer:  

Trainees are at the pilot program to be trained.

  • Question 15

5 out of 5 points

Good listening skills require practice because

Answer

Selected Answer:  

We tend to believe we know what a person is going to say and often interrupt.

Correct Answer:  

We tend to believe we know what a person is going to say and often interrupt.

 

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