quiz

  • Question 1

5 out of 5 points

Cost effectiveness evaluation _____.

Answer

Selected Answer:  

Compares the monetary costs of training to the financial benefits accrued from training

Correct Answer:  

Compares the monetary costs of training to the financial benefits accrued from training

  • Question 2

5 out of 5 points

Research has shown the relationship between reaction, learning, behavior and results is

Answer

Selected Answer:  

Evidence is mixed.

Correct Answer:  

Evidence is mixed.

  • Question 3

5 out of 5 points

When is the best time to evaluate training?

Answer

Selected Answer:  

It depends on each organization

Correct Answer:  

It depends on each organization

  • Question 4

5 out of 5 points

Which of the following categories should NOT be included in a reaction questionnaire?

Answer

Selected Answer:  

Distance to training location

Correct Answer:  

Distance to training location

  • Question 5

5 out of 5 points

Which of the following statements is true regarding the evaluation of transfer of training?

Answer

Selected Answer:  

Attitude change needs to be measured using well-developed instruments.

Correct Answer:  

Attitude change needs to be measured using well-developed instruments.

  • Question 6

5 out of 5 points

Outcome evaluation determines

Answer

Selected Answer:  

How well the training accomplished its goals.

Correct Answer:  

How well the training accomplished its goals.

  • Question 7

5 out of 5 points

According to the text, which of the following groups would be interested in “process evaluation” data?

Answer

Selected Answer:  

Trainers (including trainer doing the training)

Correct Answer:  

Trainers (including trainer doing the training)

  • Question 8

5 out of 5 points

Upper management’s interest in “outcome evaluation” data is focused on

Answer

Selected Answer:  

Perhaps an interest in behavior and a definite interest in results.

Correct Answer:  

Perhaps an interest in behavior and a definite interest in results.

  • Question 9

5 out of 5 points

Which of the following statements is true regarding learning outcomes?

Answer

Selected Answer:  

It is sometimes useful to assess learning periodically during training.

Correct Answer:  

It is sometimes useful to assess learning periodically during training.

  • Question 10

5 out of 5 points

Which of the following is NOT obtained from a reaction questionnaire?

Answer

Selected Answer:  

Amount of learning

Correct Answer:  

Amount of learning

  • Question 11

5 out of 5 points

Which of the following statements regarding process evaluation is true?

Answer

Selected Answer:  

Trainees are not interested in this data.

Correct Answer:  

Trainees are not interested in this data.

  • Question 12

5 out of 5 points

_____ are measures of the trainee’s perceptions, emotions, and subjective evaluations of the training experience.

Answer

Selected Answer:  

Reaction outcomes

Correct Answer:  

Reaction outcomes

  • Question 13

5 out of 5 points

What are the outcome levels of evaluation identified in the text?

Answer

Selected Answer:  

Reaction, learning, behavior, and organizational results

Correct Answer:  

Reaction, learning, behavior, and organizational results

  • Question 14

5 out of 5 points

The training manager is likely interested in which of the evaluation outcomes?

Answer

Selected Answer:  

Reaction, learning, behavior, and results

Correct Answer:  

Reaction, learning, behavior, and results

  • Question 15

5 out of 5 points

Training was developed to improve productivity. When assessing training’s effectiveness at the organizational results level, which of the following would be the most appropriate thing to focus your attention on?

Answer

Selected Answer:  

Work unit productivity

Correct Answer:  

Work unit productivity

 

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