Which of the following statements regarding the quiet trainee is true
|for learning to take place the trainer must get the quiet trainee as involved and taking part in discussions as everyone else|
|Working in groups will hamper the involvement/discussion by a quiet trainee|
|Too much pressure on the quiet trainee to become involved could impact negatively on the quiet trainees learning|
|quiet trainees should be left alone as involvement is not necessary for learning|
The experiential learning model begins with
|A shared experience|
|None of the above|
Which of the following statements is true?
|any notes on key information should be left out of the trainees’ training manual.|
|a training room should have large windows so as to let in lots of natural light.|
|the best seating arrangement for effective training is the U shape|
|Off site training is useful when trainees tend to have a lot of stress associated with going to work.|
A _____ is the “first test” of new material designed to be in a training program.
_____ are those “and uh,” “like,” “um” space fillers that are injected into speech.
The experiential learning model, a process for using games and exercises in training, has _____steps.
Which of the following is not listed in the text as a way to obtain and maintain trainees’ interest?
|Listening and questioning|
|Use of non verbal communication|
|Moving around while talking|
|All of the above are ways to obtain interest|
Which of the following statements regarding OJT trainers is true
|OJT trainers must be currently doing the job to be effective|
|OJT trainers must be motivated to be trainers|
|OJT trainers must be the most competent and highest performers|
|OJT trainers do not need to understand training how to train, just how to do the job effectively|
Which of the following are the “process” part of the implementation phase of the training model
|Transfer of training|
|both A & B|
Which of the following statements is correct?
|To convey a relaxed demeanor the lecturer should sit behind a desk.|
|Starting a bit late on the first day of training in a multi day training program is always a bad idea as it reinforces showing up late.|
|The trainer should always have a suit and tie to portray his/her professionalism.|
|Talkative trainees are more of a problem that quiet trainees.|
What is transfer of training and what are the factors that impact transfer of training?
What is active listening and why is it necessary?