Take Test: Unit VI Assessment
Question 1
Which of the following statements regarding the quiet trainee is true
for learning to take place the trainer must get the quiet trainee as involved and taking part in discussions as everyone else | ||
Working in groups will hamper the involvement/discussion by a quiet trainee | ||
Too much pressure on the quiet trainee to become involved could impact negatively on the quiet trainees learning | ||
quiet trainees should be left alone as involvement is not necessary for learning |
Question 2
The experiential learning model begins with
A lecturette | ||
Practice | ||
A shared experience | ||
None of the above |
Question 3
Which of the following statements is true?
any notes on key information should be left out of the trainees’ training manual. | ||
a training room should have large windows so as to let in lots of natural light. | ||
the best seating arrangement for effective training is the U shape | ||
Off site training is useful when trainees tend to have a lot of stress associated with going to work. |
Question 4
A _____ is the “first test” of new material designed to be in a training program.
pilot program | ||
dry run | ||
development | ||
primary run |
Question 5
_____ are those “and uh,” “like,” “um” space fillers that are injected into speech.
Serendipitous | ||
Capitulations | ||
Deprecations | ||
Dysfluencies |
Question 6
The experiential learning model, a process for using games and exercises in training, has _____steps.
three | ||
four | ||
five | ||
eight |
Question 7
Which of the following is not listed in the text as a way to obtain and maintain trainees’ interest?
Listening and questioning | ||
Use of non verbal communication | ||
Moving around while talking | ||
Providing instructions | ||
All of the above are ways to obtain interest |
Question 8
Which of the following statements regarding OJT trainers is true
OJT trainers must be currently doing the job to be effective | ||
OJT trainers must be motivated to be trainers | ||
OJT trainers must be the most competent and highest performers | ||
OJT trainers do not need to understand training how to train, just how to do the job effectively |
Question 9
Which of the following are the “process” part of the implementation phase of the training model
Pilot program | ||
Dry run | ||
Transfer of training | ||
both A & B |
Question 10
Which of the following statements is correct?
To convey a relaxed demeanor the lecturer should sit behind a desk. | ||
Starting a bit late on the first day of training in a multi day training program is always a bad idea as it reinforces showing up late. | ||
The trainer should always have a suit and tie to portray his/her professionalism. | ||
Talkative trainees are more of a problem that quiet trainees. |
Question 11
What is transfer of training and what are the factors that impact transfer of training?
Question 12
What is active listening and why is it necessary?